Terms of Service

1. Acceptance of These Terms

By creating an account, signing in, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

2. Eligibility

You must be at least 18 years old and able to form a binding contract to use the Service. The Service is offered to people in the United States and is not directed to people elsewhere. You may use it only for your own personal, noncommercial purposes, such as your own job search, career exploration, and career development, and not on behalf of a business or anyone else. You may not use the Service if we have previously ended your access.

Some features or plans may be available only to people who meet criteria we set, such as an affiliation with a particular organization. We may ask you to show that you meet them, for example by confirming an email address, and we may refuse, remove, or stop relying on any verification at our discretion.

3. The Service and Our Role

The Service provides information and tools to help you explore careers and job opportunities.

No employment relationship. No listing on the Service is an offer of employment from us or anyone else, and we are not the employer for any role the Service lists.

No agency or placement relationship. We do not represent job seekers to employers or employers to job seekers, and we do not submit applications for you or share your information with employers unless you ask us to. We charge no fee to you or to anyone else seeking employment, and no fee we receive from anyone depends on a person being hired or placed. You apply directly to the employer, through the employer's own hiring channels and subject to the employer's terms.

Not a hiring or screening tool. The Service does not evaluate, score, or rank you or anyone else for employers, and it makes no decision about anyone's employment. You may not use it to evaluate, screen, rank, or select candidates for employment.

No professional advice. Nothing in the Service, including anything generated by automated means, is career, legal, immigration, tax, or financial advice, and using the Service does not create an advisory or fiduciary relationship.

No guaranteed outcome. We do not guarantee that any employer will review an application, or that any interview, offer, or employment will result.

4. Your Account

You sign in using the methods we make available, which may include a third-party sign-in provider. If you use a provider, its own terms also apply to your use of it. We may add, change, or remove sign-in methods.

You are responsible for activity under your account and for keeping your email account and any other sign-in method secure. Some links in our emails are personal to you and work without signing in, so anyone you forward them to may be able to act on your account. Tell us promptly at hello@tidalrun.com if you believe someone has used your account without your permission. Information you give us must be accurate.

Messages from us. We may send you messages about the Service, including about your account, your plan, and features you use. You can turn off some messages in the Service or through a link in them, but not messages we need to send to operate your account or to tell you about changes to these Terms.

5. Plans

Plans. We may offer the Service in different plans or versions with different features, limits, eligibility requirements, and durations, including plans available only to some users or for a limited time. The plans available to you, and their features and limits, are shown in the Service, and we may change them.

When a plan ends. A plan or feature available to you may end, including before a scheduled end date, if you no longer meet its requirements or if the program or arrangement under which it is provided ends. Your account then moves to a plan you qualify for, and some of your content and settings may be removed, reset, or made unavailable.

Expressing interest. Expressing interest in a plan or feature, or taking part in any effort to make one available, does not entitle you or anyone else to it.

6. Availability and Changes to the Service

We may add, change, or remove features, and functionality may be incomplete or may not work as expected, including in features offered on a preview or limited-time basis. We may set and change limits on use of the Service, whether or not they are shown in the Service. We do not commit to any level of availability or support, and we may suspend or discontinue all or part of the Service at any time. We are not obligated to store or keep any content or information, so keep your own copy of anything important.

7. Listings and Other Information

Much of the information in the Service, including listings and information about companies, comes from or is based on information from third parties. We do not control that information, and we are not obligated to verify that any information in the Service is accurate, complete, or current.

Out-of-date information. Information in the Service may be out of date. A role may have been filled, withdrawn, or changed since we last updated it, and it may remain listed after it is no longer available.

Generated information. Some information in the Service is generated or inferred by us, including by automated means. It may be inaccurate, incomplete, or missing, and it is provided to help you use the Service, not as a statement of fact about any role, company, or person.

Selection and ordering. We decide which listings and companies the Service includes and how they are ordered and presented, using criteria we choose and may change. The Service does not include every available role or company, and the absence of a role or company does not mean that it does not exist or would not suit you.

Verification. Before you rely on any information, verify it with the employer. This is particularly important for compensation and for work authorization or visa sponsorship: only the employer can state its actual position, and an error on either can have serious consequences for you.

Third-party marks. Company names, logos, and other marks appear in the Service to identify the companies they belong to. They do not indicate any affiliation with, sponsorship by, or endorsement of us or any user by those companies.

8. Acceptable Use

You agree not to, and not to help anyone else to:

• Access the Service, or collect data from it, by automated means (including bots, scripts, crawlers, and AI agents), or extract data from it in bulk by any means, except as our robots.txt file permits or as we permit in writing
• Sell, license, publish, redistribute, or otherwise commercially exploit content or data from the Service, or use it to develop or train any product, service, dataset, or model, other than for your own personal use
• Hold more than one account at a time, create an account by automated means or with false information, share your account, or give anyone else access to the Service through it
• Circumvent or attempt to circumvent access controls, usage limits, plan limits, eligibility requirements, or any other measure that protects the Service
• Reverse engineer or attempt to derive the source code or underlying structure of the Service, except where applicable law prohibits this restriction
• Interfere with the Service's operation, test it for vulnerabilities other than as described under "Security research" below, or introduce malicious code
• Impersonate anyone, misrepresent your identity or affiliation, or use an email address, credential, or affiliation that is not yours to obtain any feature, plan, or verification
• Submit content that is unlawful, harassing, or deceptive, or that includes anyone else's personal information without permission
• Use the Service to send unsolicited or bulk commercial messages to any person or company you identify through it
• Promote the Service through spam or other unsolicited bulk messages
• Use the Service to violate any law or anyone's rights, or to make or support a decision about any person on a basis prohibited by law

Ordinary sharing. These restrictions do not prevent you from sharing individual roles with others, for example a friend or a career advisor, for personal, noncommercial purposes.

Security research. We welcome good-faith security research. If you believe you have found a vulnerability, report it to hello@tidalrun.com and give us a reasonable opportunity to fix it before you disclose it, and do not access, change, or keep other people's data, degrade the Service, or go beyond what is necessary to show the vulnerability. Research conducted and reported in good faith in that way does not breach these Terms.

9. Your Content and Feedback

"Your content" means anything you submit to or through the Service, such as profile information, notes, and messages, other than feedback. You keep any rights you have in it. You grant us a non-exclusive, worldwide, royalty-free license to host, store, copy, process, adapt (for example, to format it), transmit, and display your content to operate, provide, protect, and improve the Service, to comply with law, and to share it as you direct. The license ends when your content is deleted, except for content we keep without your name or email address or that the law permits or requires us to keep.

You are responsible for your content. You confirm that you have the right to submit it and that it does not violate any law or anyone's rights.

Feedback. If you send us feedback, including suggestions, reports about listings or other information, and requests to add or change anything in the Service, we may use it without restriction or obligation to you, and you grant us a perpetual, irrevocable, non-exclusive, worldwide, royalty-free license to do so.

10. Intellectual Property

The Service, including its software, design, and text, the selection, arrangement, and organization of the information in it, and the content, data, and other information we create or generate, is owned by us or our licensors and protected by intellectual property and other laws. We do not claim ownership of facts, of content that belongs to others, such as employers' job postings and descriptions of themselves, or of their names, logos, and other marks, which belong to their owners.

Subject to these Terms, we grant you a limited, personal, revocable, non-exclusive, non-transferable license to access and use the Service for the personal, noncommercial purposes described in Section 2. We reserve all rights not expressly granted.

11. Requests from Companies and Rights Holders

If you represent a company or other organization and want listings or information about it corrected or removed, email hello@tidalrun.com with the subject line "Listing Request," identifying the organization, the information at issue, and the change you are asking for. If you believe material in the Service infringes your intellectual property rights, email the same address, describing the material, where it appears, the right you hold, and how to contact you. We will review each request.

12. Third-Party Services

The Service relies on, links to, or lets you interact with services, websites, and organizations we do not operate or control, including sign-in providers, employers and their hiring sites, and any organization you choose to share information with through the Service. We are not responsible for them, and your use of them is governed by their own terms and privacy policies.

13. Ending Your Use

You may stop using the Service at any time, and you may delete your account through the Service or by emailing hello@tidalrun.com.

We may suspend or end your access at any time, including if we reasonably believe you have breached these Terms or if we discontinue the Service. Where practical and appropriate, we will tell you before we do so.

When your access ends, the license we grant you in Section 10 ends. Sections 3, 7, 9, 10 (other than that license), and 14 through 18, the restrictions in Section 8 on using information obtained from the Service, and any other provision that by its nature should survive, continue to apply.

14. Disclaimer of Warranties

The Service and all information in it are provided "as is" and "as available," without warranty of any kind. To the fullest extent permitted by law, we and our members, managers, officers, directors, employees, agents, affiliates, licensors, and suppliers (together, the "Protected Parties") disclaim all warranties, express, implied, or statutory, including any warranty of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranty arising from course of dealing or usage of trade.

The Protected Parties do not warrant that the Service will be uninterrupted, secure, or error-free, that defects will be corrected, or that any information in the Service is accurate, complete, current, or suitable for any purpose.

15. Limitation of Liability

To the fullest extent permitted by law, no Protected Party will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any lost profits, lost opportunities, lost employment, lost data, or loss of goodwill, arising out of or relating to the Service or these Terms, under any theory of liability, even if a Protected Party has been advised of the possibility of such damages.

The Protected Parties' total liability, taken together, for all claims arising out of or relating to the Service or these Terms will not exceed one hundred U.S. dollars ($100).

These limitations apply even if a limited remedy fails of its essential purpose. Nothing in these Terms excludes or limits liability for fraud, willful injury to the person or property of another, gross negligence, or violation of law, whether willful or negligent, or any other liability to the extent applicable law does not allow it to be excluded or limited.

16. Indemnification

To the extent permitted by law, you will reimburse the Protected Parties for losses, liabilities, and reasonable attorneys' fees arising from a third-party claim to the extent it is caused by your breach of Section 8 or your intentional misconduct.

17. Governing Law and Disputes

These Terms are governed by the laws of the State of California, without regard to its conflict of laws rules. This does not deprive you of the protection of any law of the state where you live that cannot be waived by agreement.

Informal resolution. Before starting a court proceeding, the party bringing the claim must send the other a written notice describing the dispute and the relief sought: to us at hello@tidalrun.com, and to you at the email address on your account or another address you have given us. We will each then try in good faith to resolve the dispute for 30 days. This step does not apply to a claim for injunctive or other equitable relief or to a claim brought in small claims court, and any limitation period is paused while this step is pending.

Venue. Any dispute arising out of or relating to the Service or these Terms will be brought exclusively in the state and federal courts located in the State of California, and you and we consent to the personal jurisdiction of those courts. Either of us may instead bring an individual claim in small claims court in the county where you live or in California, if it qualifies.

18. General Terms

Entire agreement. These Terms, together with any additional terms you accept as described in the opening paragraph, are the entire agreement between you and us about the Service. Our Privacy Policy describes our practices and is not part of these Terms. No agreement between us and anyone else changes these Terms.

Changes to these Terms. We may update these Terms. When we do, we will post the revised version here and update the "Last updated" date. If a change is material, we will notify you by email or through the Service before it takes effect. If you continue to use the Service after a change takes effect, you accept the revised Terms; if you do not accept them, stop using the Service and delete your account. Changes do not apply to a dispute of which we had notice before the change took effect.

Notices. We may send you notices by email to the address on your account or through the Service. Send notices to us at hello@tidalrun.com. Notices we send electronically satisfy any requirement that notice be in writing.

Assignment. You may not assign these Terms without our written consent. We may assign or transfer them, in whole or in part, without your consent.

Severability and waiver. If any provision of these Terms is held unenforceable, it will be limited or removed to the minimum extent necessary, and the rest will remain in effect. Our failure to enforce a provision is not a waiver of it.

Events beyond our control. We are not liable for any delay or failure caused by events beyond our reasonable control.

Relationship. These Terms create no partnership, joint venture, agency, or employment relationship. They give no rights to anyone other than you and us, except that the Protected Parties may enforce Sections 14 through 17.

19. Contact Us

Questions about these Terms may be sent to hello@tidalrun.com.